Shipping Policy

Where We Ship

Virepop ships to eligible addresses in the contiguous United States (the 48 adjoining states and Washington, D.C.) and Japan.

U.S. Delivery Restrictions

We do not ship to Alaska, Hawaii, U.S. territories, offshore islands, military bases, or APO, DPO, or FPO addresses.

If you are unsure whether your delivery address is eligible, please email info@virepop.com before placing your order.

Japan Delivery Restrictions

We do not ship to Okinawa Prefecture or remote island destinations in Japan. Eligible addresses on Honshu, Hokkaido, Kyushu, and Shikoku are served.

Shipping Rates

United States

• Orders under US$25 ship for US$3.
• Orders of US$25 or more ship free.

Japan

• Orders under ¥4,000 ship for ¥500.
• Orders of ¥4,000 or more ship free.

Estimated Delivery Times

Delivery estimates are measured in calendar days from the date you place your order, including weekends.

• United States, items shipped from our Los Angeles warehouse: 3–5 calendar days.
• United States, items shipped from outside the United States: 8–15 calendar days.
• Japan: 4–6 calendar days.

Selected products are stocked at our Los Angeles warehouse for faster U.S. delivery. If you’d like to check whether an item is available there before ordering, please email us at info@virepop.com.

Possible Delays

Delivery times are estimates. Strikes, extreme weather, and other transportation disruptions may cause delays. If your order hasn’t arrived within the estimated delivery window, please contact info@virepop.com with your order number so we can check its status.