Terms of service
Terms of Service
Effective date: November 10, 2026
1. About Virepop
Virepop is operated by Jplus LLC. These Terms of Service apply when you use virepop.com or place an order through our website. By placing an order, you agree to these terms and the store policies linked below.
2. Age Requirements
If you are under 18, please get permission from a parent or guardian before placing an order. Follow the age guidance and safety instructions supplied with each specific product.
3. Products and Orders
Please review the product description and your selected options, including color and size, before placing an order. We aim to keep product information and availability accurate.
After you place an order, you should receive an order confirmation. If we cannot fulfill all or part of your order, we will contact you and refund any amount paid for the items we cannot supply.
For help with an order before it ships, email info@virepop.com as soon as possible. Once an order has shipped, our Return and Refund Policy explains the available options.
Items marked as handmade may vary slightly in shape, color, or the placement of small details. Each piece may look a little different from the product photos.
For crackly-shell squishies, the thin outer shell is designed to crackle when squeezed. It is delicate and may crack in transit, even with protective packaging. If yours arrives cracked or otherwise damaged, please email info@virepop.com with your order number and clear photos so we can help under our Return and Refund Policy.
Squishies are toys. Do not eat or swallow them, even if they look like food.
4. Prices and Payment
The price, currency, available payment methods, and order total are shown at checkout before you submit your order. Payment is processed through the payment methods offered at checkout.
5. Shipping
We ship to eligible addresses in the contiguous United States (the 48 adjoining states and Washington, D.C.) and Japan. We do not ship to Alaska, Hawaii, U.S. territories, offshore islands, military bases, or APO, DPO, or FPO addresses. For Japan, we do not ship to Okinawa Prefecture or remote island destinations. Shipping rates, free shipping thresholds, delivery estimates, and possible delays are explained in our Shipping Policy.
https://virepop.com/policies/shipping-policy
6. Returns, Refunds, and Order Problems
For change-of-mind returns, contact us within 14 days of delivery. Items must be unopened, unused, and in their original, intact packaging with all accessories. The customer covers return shipping for change-of-mind returns. For damaged, defective, or incorrect items, we provide a full refund for the affected items and cover return shipping if a return is needed. Please contact us before mailing anything back. Our Return and Refund Policy gives the complete details:
https://virepop.com/policies/refund-policy
Nothing in these terms limits any rights you may have under applicable consumer protection laws.
7. Use of Our Website
Please use our website lawfully and do not interfere with its operation, attempt unauthorized access, or submit false or misleading order information.
Product photographs, descriptions, designs, and other website content are provided to help you shop with us. Please contact us before using our content for a commercial purpose.
8. Privacy
Our Privacy Policy explains how personal information is handled when you visit our website, place an order, or contact us:
https://virepop.com/policies/privacy-policy
9. Changes to These Terms
We may update these terms as our store changes. The updated version will appear on this page with a new effective date. The terms in effect when you place an order will apply to that order, subject to applicable law.
10. Contact Us
If you have questions about these terms or an order, contact us at:
Jplus LLC
30 North Gould Street
Sheridan, WY 82801
United States
info@virepop.com
+1 (307) 410-4355